We accept return - refund within 120 days - no questions asked.
Initiating a Return: contact our customer support team at support@cutethread.com to notify us of your intention to return the item/
Refund Process: Your refund will be processed, and a credit will automatically be applied to your original method of payment.
Refund Timing: Please allow a reasonable processing time for your refund to appear, typically within 5-10 business days after the approval of the return.
Questions and Assistance:
If you have any questions or need assistance with the return process, please feel free to contact our customer support team at support@cutethread.com.
We appreciate your trust in choosing our embroidered sweatshirts, and we are committed to ensuring your satisfaction. Thank you for shopping with us!
Shipping information
Our processing usually takes about 5-7 days (depending on how overwhelmed we are in orders).
Shipping to the US, UK is 10-12 days.
Shipping worldwide is 1-2 weeks. Flat shipping cost: $3.95. Free shipping on all orders over $50
