Processing Times:
-
Orders are typically processed within 3-5 business days.
-
You will receive an email notification with tracking information as soon as your order ships.
Shipping Rates:
- Free standard shipping on all orders over $50.
- $6.95 flat rate for standard shipping on orders under $50.
US, UK Shipping: Estimated delivery within 7-12 business days.
International Shipping: Estimated delivery within 8-15 business days.
Shipping Address:
-
Please ensure that your shipping address is correct at checkout.
-
We are not responsible for packages that are delivered to incorrect addresses.
Lost or Damaged Packages:
-
If your package is lost or damaged in transit, please contact us immediately.
-
We will work with the shipping carrier to investigate the issue and file a claim if necessary.
International Customs and Duties:
-
Please be aware that you may be responsible for import duties and taxes on your order.
-
These charges are determined by your local customs office and are not included in our shipping costs.
Changes to Your Order:
-
We are unable to modify or cancel your order once it has been shipped.
We appreciate your business!